We’re working hard to dispatch your order quickly, so we can’t guarantee cancellations or updates. Please reach out to the Meiichew team at contact@meiichew.com and we’ll do our best to assist you.

Our exchange policy allows exchanges within 15 days, provided the item is not on sale, part of a bundle, and is in its original packaging with tags intact. Please note that the customer is responsible for return shipping costs.

Email us at contact@meiichew.com for assistance.

• Items must be returned within 15 days in their original condition without signs of wear or damage.
• To return an item, you can choose your preferred courier and email us a photo of the tracking number.
• Once we receive and inspect the item, we will process your refund. Thank you for your understanding.

Return requirements:

• Items must be returned within 15 days in their original condition without signs of wear or damage.
• Items returned by mail must be in all original packaging (tags, box, and pouch included).

Please note your return will be processed within 7 business days from the time we receive it in our warehouse. Once processed, we will send you a confirmation via email!